Fort Smith Christmas Lights (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit fortsmithchristmaslights.com, request a quote, contact us, or use our services.

Information We Collect

Information You Provide

When you request a quote or contact us, we may collect information such as:

• Your name
• Email address
• Phone number
• Street address
• City, state, and ZIP code
• How you heard about us
• Questions, comments, and project details
• Other information you choose to provide

We may also collect information you provide through phone calls, emails, text messages, service agreements, or other direct communications with us.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Date and time of your visit
• General geographic location
• Website interactions and usage information

This information may be collected through cookies, server logs, analytics services, and similar technologies.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and quote requests
• Evaluate your property and prepare an estimate
• Schedule and provide holiday-lighting services
• Communicate about appointments, installations, maintenance, removal, storage, or billing
• Provide customer support
• Improve our website, services, and marketing
• Maintain business and transaction records
• Protect our website and business from fraud, misuse, or security threats
• Comply with applicable laws and legal obligations

Email, Phone, and Text Communications

If you provide your contact information, we may use it to respond to your inquiry and communicate with you about requested or existing services.

If you separately consent to receive promotional emails or text messages, we may send occasional marketing communications. Consent to receive promotional text messages is not required to purchase our services. Message and data rates may apply.

You may opt out of promotional emails by following the unsubscribe instructions included in the message. You may opt out of promotional text messages by replying STOP. You may still receive non-promotional communications concerning an active quote, appointment, service, or transaction.

Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, and improve the user experience.

Your browser may allow you to block or delete cookies. Disabling cookies may affect the operation of certain website features.

We may use third-party analytics or advertising services. These providers may collect information about your device and activity according to their own privacy policies.

How We Share Information

We may share information with trusted service providers that assist us with services such as:

• Website hosting and maintenance
• Quote-form processing
• Email and communications
• Scheduling and customer management
• Payment processing
• Analytics and advertising
• Professional, accounting, or legal services

These providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, to respond to lawful legal requests, to protect our rights or safety, or in connection with a merger, acquisition, financing, or transfer of business assets.

We do not sell your personal information.

We do not share mobile information, including phone numbers and text-message consent information, with third parties for their own marketing or promotional purposes.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to websites operated by other organizations. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request. Certain information may be retained when required for legal, accounting, security, or legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The revised policy will be posted on this page with an updated effective date.

Contact Us

Fort Smith Christmas Lights
Phone: (479) 222-4844
Website: fortsmithchristmaslights.com